Privacy Policy

The following privacy policy discloses the information gathering and dissemination practices of EdgeRunner, LLC., including practices for this website:


Information Automatically Logged

We use your IP address to help diagnose problems with our server, administer our Web site and schedule communications with you. This information is used to generate reports on the overall traffic to our site for bandwidth planning and usage statistics.

EdgeRunner Product Activation

Depending on if your order was directly through EdgeRunner or through a third-party, we may ask for your first name, last name, email address, and the serial number/activation code for the product you have purchased.

Your IP address and number of activation attempts will also be logged. There are reasonable limits on how often you can activate a given product to help deter piracy, but for most users, this limit will not be reached. If you have difficulties, please contact This information will not be used by third parties, but may be used by EdgeRunner to contact you about updates or other EdgeRunner-related news.


Our Site uses cookies to keep track of items in your shopping cart.


We use an outside ad company to display ads on our site. These ads may contain cookies. While we use cookies in other parts of our Web site, cookies received with banner ads are collected by our ad company, and we do not have access to this information.

Some customer data is shared with the advertising companies (i.e. ONLY what they have access to from data stored in your cookies). We do not allow advertisers to see any private information including email addresses, home addresses, phone numbers, or any other private information.

Registration Forms

Our site's registration form requires users to give us contact information (like their name and email) and demographic information (like their zip code). Registration uses a confirmed opt-in process.

Contact information from the registration forms is used to get in touch with the customer when necessary. Users may opt-out of receiving future mailings; see the Marketing Communications section below.

User Account Information

Our site uses a user account form for users to request information, products, and services. We collect contact information such as email address, billing information such as name, address and contact information, and demographic information such as zip code. Contact information from the order forms is used to ship purchases and distributed information about our company. The user contact information is also used to get in touch with them when necessary.

Users may opt-out of receiving future mailings; see the Marketing Communications section below. Financial information such as credit card details entered at time of purchase used to bill the user for products and services; this information is used only to process a transaction and is not retained or stored.

We may use customer profile data in the future to tailor our visitor's experience at our site showing them content that we think they might be interested in, and displaying the content according to their preferences.

Incoming Email

EdgeRunner scans the text of e-mail messages in order to filter spam and detect viruses. This process is completely automated and involves no humans. The only exception includes requests by users that EdgeRunner support staff access their email messages in order to diagnose problems; when EdgeRunner is required by law to do so; and when we are compelled to view or disclose personal information because we reasonably believe it's necessary in order to protect the rights, property or safety of EdgeRunner, its users and the public. EdgeRunner only scans e-mail contents to provide you a reliable service. EdgeRunner does not share or reveal e-mail content or personal information with third parties, other than in certain exceptions dictated by the law and common sense.

External Links

This site contains links to other sites. is not responsible for the privacy practices or the content of such web sites.

Public Forums

This site makes chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.


This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. Credit card information for orders is secured during the transaction processes. Credit card information is not stored by EdgeRunner, LLC., and

Marketing Communications

EdgeRunner delivers transactional and promotional communicates to our customers as a function our business. A subscriber must confirm opt-in to receive promotional content from us. For more information on our marketing communications policy, please read our marketing communications policy. Our site provides users the opportunity to opt-out of receiving promotional/marketing information from us.

  1. You can send email to
  2. You can visit the following URL:
  3. You can also unsubscribe directly from delivered email communications

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact: